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As a member, you are welcome to freeze or suspend your Elements Hot Yoga membership. Suspensions require a thirty (30) day notice prior to your billing date. If you are going on vacation, traveling for business, or experienced an injury or health issue, freezing your membership is a great option. Please note that we do not allow suspended memberships to be cancelled. Members are required to have an active membership for three months to be eligible for suspensions. Your membership must be active for one month prior to cancellation. Please review the following suspension policy prior to submitting your suspension request.
Suspension Policy
I understand that I (the client) can suspend my membership if submitted at least 30 days prior to my next automatic payment. Membership suspensions are based on your billing date.
I understand that I can only freeze my membership once in a calendar year for a minimum of 30 days, and a maximum of 60 days. I understand my payment will automatically restart upon the predetermined date, unless I notify Elements Hot Yoga for an earlier reactivation date. I understand that I cannot cancel my membership while it is on hold/suspended. My membership will be active for the entire month after that final payment. Elements Hot Yoga does not pro-rate refunds or allow extensions and/or transfers for a suspended membership.